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Articles

	What is login?

	What do I need to login?

	I clicked “login”, why is there no response on the page?

	I forgot / lost my password, how can I retrieve it?

	I know that the password is correct but why does the system say it is incorrect?

	I signed up for a free account and lost my password. Can you help?

	I purchased a test, but lost both my username and password. Can you help?

	How do I change my password?

	How do I change my email?

	Am I allowed to login into my friend's or my family's account?

	I have used my email for one account, how can I use it for another one?

	How do I change my login email?

	I purchases a DNA test for my brother, then forgot his login and created another separate login. Help!

	Why can't I login using the username and password provided in my testing kit?

	I am logging in to my brother's account since I purchased the test for him. How can I log in as myself?

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