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Knowledgebase Categories

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Articles

	How do I get into my account?

	Where do I access my account to edit or update my profile?

	How do I change the name and the date of birth for my profile?

	Can I customize the look of my profile pages?

	How do I edit the account of an active user who is now deceased?

	Can two separate accounts be linked together into the same family tree?

	Can I combine two separate accounts into one?

	How do I delete my account?

	Can people tell that I've looked at their profile?

	Should I use my maiden name?

	Do you have an online tutorial for account navigation?

	How do I upload a GEDCOM?

	Why can't I see my DNA data and my family tree in my account?

	How do I change my contact email for my account?

	I could edit my name before I placed an order, but now that my order is placed, why can I no longer edit my name?

	Why is Scotland not included in the database when I am specifying my ancestry?

	How do I check the status of my test?

	How can I see if I have new message and view the mail that I have sent?

	How do I change the email address for my account?

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