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Knowledgebase Categories
The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.
Articles
What is the difference between an Active and Inactive account?
What is a Node ID?
What are Primary and Secondary Trees?
What do I do if someone should appear in more than one location in my family tree?
How do I change a Secondary Family Tree into a Primary Family Tree?
One of my families is a Genebase user already. How do I add him/her into my family tree?
I didn’t set up a family tree but my brother did. How can I be added to my brother's family tree?
How can I add children or a spouse to an existing node in my family tree?
I deleted an important branch mistakenly on my family tree. Can I get it back?
How many generations are shown by default on the family tree?
Can you link two separate family trees together?
How do I change the name of an individual in my family tree?
Can I view or link to another user's family tree?
What is a GEDCOM file?
How many family trees can I upload from my GEDCOM File?
Can I save my family tree into my computer?
How can I add marriage information for a Husband and Wife?
Can I join the family trees of other members?
Can I put the individuals in the family tree in a specific order?
How do I add a 1/2 sibling who shares only one parent in common?
Can I build up more than one family tree in my account?
Can I change a Secondary Family Tree to a Primary Family Tree?
Is there any way to print out the migration map and family tree?
What does "private" mean?
How do I delete an inactive user that I don’t want?
How do I delete my family tree?
I am trying to add a profile picture for a family member but cannot see the link. Why?
If I am not sure if a family member is dead or alive, how should I enter him/her into my family tree?
How do I add children to a person who has never been married or if one of the parents is unknown?
What if a living person in my family doesn't have an email address. How can I invite him/her?
After I upload a GEDCOM file, how does the system know who is living and who is deceased?
What should I watch out for after I upload a GEDCOM?
I do not have any information for my father, is that OK?
Why doesn't the family tree show all of the people in my tree at the same time?
How do I change my secondary tree into my primary tree?
Can photos be exported or imported in a GEDCOM file?
How do I add a spouse for my son in the family tree?
Who can view my family tree?
Why are the dates all 1969 or 2008 after I upload a GEDCOM?
How do I add the same person to two places in my family tree?
How do I change the photo of someone in my family tree?
I am trying to add my father to my tree, but I don't know is birthday or whether he is living or deceased.
How do I add an adopted child to the family tree?
I have a daughter from a previous marriage and when I add her she shows up as the daughter of my present wife. How can I add children from multiple marriages?
How do I unlink or delete a node or branch from my family tree?
How can I show divorced parents?
Do I need to wait for my DNA results before uploading a GEDCOM?
How do I add the biological parents of an adopted child?
I have been married 3 times and placed my children under the incorrect father. How do I fix this?
How do I remove a person or branch from my family tree?
I placed a person under the wrong parents. How do I move the entire branch to the correct place in my tree?
Why can't I add the profile picture for some family members?
I put an entire branch in the wrong place. How can I remove it?
My relative signed up separately. How do I link my relative's account into my tree?
Where can I get a GEDCOM?
How do I add a family member to join me in building our tree?
How do I remove an incorrect node and move it to the right place?
What if an active account holder in my family tree passes away? How can I edit the account in the future?
How do I fix a node that I placed into the wrong place in my family tree?
what is a GEDCOM?
How do I change the relationship status ie divorced, separated, etc.?
How do I delete a pending invitation to a family member?
How to I prevent my family member from editing our family tree?
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